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Social media during crisis response: Five general lessons for emergency managers

Post by: Kim Stephens I want to make some generalizations regarding lessons the emergency management community is learning from the deployment of social media during crises. These lessons are mostly...

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More Social Media Lessons from QPS in Australia: If we don’t listen, how can...

Post by: Kim Stephens I have written about the Australian Queensland Police Service and their brilliant use of social media for emergency response before. I have continued to track their feeds, and I...

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